IOW Developments

Privacy & Cookie Policy

We are IOW Developments Limited (company number 09568867) and our address is 1st Floor Trigg House, Monks Brook, St Cross Business park, Newport, Isle of Wight PO30 5WB (referred to as “we” or “us” or “our”).

We are the providers of our website (referred to as the “Site”). A reference to “you” or “your” refers to the user of the Site.

We are committed to protecting your privacy. This privacy policy (referred to as the “Policy”) explains how and for what purposes we use the contact information we collect and obtain about you. Please read this Policy carefully. By using our Site and any services we offer via the Site, you are agreeing and consenting to our using your contact data to answer your enquiry.

This Policy only relates to the contact information that we collect about you from an enquiry made on our Site.
If you have any questions about this Policy or our use of your contact information, please contact us via email or send a letter by post to our address.

If you choose to fill in an enquiry form on the Site, you will be asked to provide information about yourself, your name and contact details. We will also collect information that you provide to us by corresponding with us by phone, e-mail or otherwise.

We may also collect technical information that has the potential to identify you, such as the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. We may also collect information about your visit, including the full uniform resource locators (URL) clickstream to, through and from our Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs) and methods used to browse away from the page.

We retain access to all personal information that we have collected from you or about you only for the purposes of answering your enquiry and dealing with professional matters subsequently.

If we offer or supply a service to you that is provided on our behalf by a third party, we may have to pass your data and contact information to them in order to deliver the service. We will only do this with your prior consent. We may also use third parties to provide services on our behalf which may include using your contact information and other data we hold about you. In either case, we will not pass your information to anyone who is not also subject to adequate privacy commitments in our contract with them and we will not allow the third party to use your information for marketing purposes without your consent.

We will not otherwise disclose, sell or distribute your information to any third party without your permission unless we are required to do so by law or to obtain professional advice. We will retain your information only for as long as is reasonable and necessary and no longer than permitted by law.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA“). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or contractors. Territories outside of the EEA may not have equivalent legal protections to those that apply within the EEA but we are under a duty to make sure that our suppliers and contractors located outside of the EEA continue to take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. By submitting your personal data to us, you agree to this transfer, storing or processing.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.
You have the right to ask us not to process your contact information or any other data at any time.

The Data Protection Act 1998 (DPA) gives you the right to access information held about you. Your right of access can be exercised in accordance with the DPA. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

Our Site, like many others, uses small files called cookies to help us customise your experience. Cookies are stored on the user’s computer. Please do not use our Site unless you agree to the use of cookies. You can think of cookies as providing a ‘memory’ for the website, so that it can recognise you when you come back and respond appropriately.  It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website.  All modern browsers allow you to change your cookie settings. You can usually find these settings in the ‘options’ or ‘preferences’ menu of your browser.

Any changes we may make to this Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to this Policy.

We may collect the following information:
Contact information including email address.